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For support coordinators

Find and book the right allied health clinician — without the phone tag

For Support Coordinators in Australia. Meddle matches a participant’s needs to allied health clinicians who can actually see them, then books the appointment — so you stop calling down a list to find who’s free.

Support coordinators don’t lose days because they can’t find allied health providers. They lose days because every provider needs a separate call to check suburb, funding, specialty, and capacity — then another round when the first three are full.

The usual workflow

Client need → Google or a saved list → call → voicemail → wait → “sorry, we’re full” → repeat.

The Meddle workflow

Client need → structured referral → matched clinicians with live availability → you choose → book → confirmation to you, the participant, and the clinician.

What you tell Meddle

Plain language is enough. Include what you already know:

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    Discipline (physio, OT, speech, psychology, and more)

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    Location / home visit / clinic / telehealth

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    Funding context (NDIS, Medicare, private, DVA — confirm rules with the plan manager or GP)

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    Urgency and preferred timeframe

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    Clinical preferences (e.g. falls / older adults, women’s health, paediatric)

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    Participant preferences (gender, language, cultural needs)

What matching actually uses

Meddle surfaces clinicians using:

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    Expertise fit for the need you described

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    Service area and travel constraints

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    Real availability — who can take the client now

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    Allied health coverage

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    Preferences you named

You stay in control. Meddle surfaces matches; it doesn’t make clinical decisions. You pick, the clinician accepts, the booking is confirmed.

Built for coordinator reality

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    One structured referral instead of ten copy-pasted emails

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    Capacity before contact — see who’s bookable before you chase

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    Multi-discipline — physio this week, OT next, without restarting the hunt

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    Booking, not just a name — move from match to confirmed appointment

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    Australian allied health network — match on fit and availability

Who it's for

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    Support coordinators sourcing allied health for NDIS participants

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    Care managers and aged-care teams finding home- or community-based allied health

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    Clinics that want referrals arriving already matched to the right clinician

Not for: crisis or emergency pathways — use 000 or the appropriate urgent service.

How it sits next to directories and portals

My Aged Care and provider directories help you find names. Meddle helps you match and book the clinician who fits this participant, this suburb, and this week’s capacity.

Healthengine-style marketplaces help patients search and book a practice. Meddle helps coordinators allocate the right clinician inside a care journey — then book.

Simple next step

  1. 1.Submit a structured referral (or start from the referral readiness checker on Meddle).
  2. 2.Review ranked matches with availability.
  3. 3.Book the clinician you choose.
FAQ

Common questions

Ready to book allied health without phone tag?

Submit a structured referral and see clinicians with live availability who fit your participant.