Question 1

What is included in the Simple Rollout plan?

Accepted Answer

Simple Rollout includes intelligent patient matching, appointments (online booking and scheduling), in-app reminders, SMS notifications and reminders, email appointment and care notifications, guided onboarding and support, an encrypted platform, and practice dashboard access — all at $40 per practitioner per month (ex GST). Care coordination and health records modules are not part of Simple Rollout today.

Question 2

How is pricing calculated?

Accepted Answer

Simple Rollout is $40 per practitioner per month (ex GST), billed monthly, with a $250 monthly minimum. You pay for each practitioner using Meddle on your team. Practices with fewer than 10 practitioners are billed at the minimum. Optional add-ons — CRM integration, telehealth, transcription, and white labelling — are priced on application (PoA). Larger clinics or multi-site practices can contact us for tailored pricing. All listed prices are exclusive of GST.

Question 3

Is there a minimum number of practitioners?

Accepted Answer

Yes. Simple Rollout has a $250 monthly minimum. Solo practitioners and small teams pay the minimum until seat billing exceeds it at $40 per practitioner per month.

Question 4

Are SMS reminders included in Simple Rollout?

Accepted Answer

Yes. SMS notifications and reminders are included in Simple Rollout alongside in-app reminders and email appointment and care notifications. There is no separate SMS fee or carrier pass-through charge on the base plan.

Question 5

Which CRM platforms can you integrate with?

Accepted Answer

CRM integration is priced on application (PoA). We support standard connectors for platforms such as HubSpot, Salesforce, and other supported CRMs. Non-standard or bespoke CRM setups are scoped and quoted during onboarding.

Question 6

What does white labelling include?

Accepted Answer

White labelling is priced on application (PoA). It typically includes your brand, custom domain, and patient- and practitioner-facing surfaces styled for your practice. Scope and pricing depend on your organisation — contact us to discuss multi-brand, app store, or fully bespoke rollouts.

Question 7

Are there setup fees or long-term contracts?

Accepted Answer

Simple Rollout has no setup fee and no long-term lock-in on the base plan. Optional add-ons are quoted on application. Custom integrations, multi-brand white labelling, or enterprise rollouts may include scoped setup fees — we will outline these before you commit.

Question 8

Can I start with a free 30-day pilot?

Accepted Answer

Yes. New practices can start with a free 30-day pilot of Simple Rollout to try intelligent matching, scheduling, and notifications with your team. Use the contact form at /contact-us#form to get started — we will help you onboard.

From $40 per practitioner / month

Simple Rollout

CRM Integration

Telehealth

Transcription

White Labelling

Pricing Questions

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