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Meddle Blog

Practical guides on care matching, referrals, compliance, and clinic growth for Australian allied health teams and patients — written by the Meddle team.

Clinic managers: how to pilot algorithmic patient triage safely

Clinic managers: how to pilot algorithmic patient triage safely

Checklist for clinic managers to pilot algorithmic patient triage safely. Clean identity data, train staff, and fill cancelled slots fast.

Clinic Cancellation Policy: 48/24/Same Day Templates & Metrics

Clinic Cancellation Policy: 48/24/Same Day Templates & Metrics

Ready clinic cancellation templates with 48/24/same day rules, booking system automation, one click rescheduling, and NDIS/legal notes to measure impact.

Clinic playbook: evidence backed routines to lift referral conversion

Clinic playbook: evidence backed routines to lift referral conversion

Clinic managers: a five step playbook combining trial evidence and simple routines to lift referral conversion within 4–8 weeks.

Cut Integration Costs With Interoperable Booking Systems in Australia

Cut Integration Costs With Interoperable Booking Systems in Australia

Standards first plan for Australian clinics. How FHIR and SMART Scheduling cut integration work, protect patient data, speed pilots, and one Meddle case.

8–12 Patients in 90 Minutes: Group Appointment Scheduling for Clinics

8–12 Patients in 90 Minutes: Group Appointment Scheduling for Clinics

Make clinic group sessions reliable. Checklists for eligibility, RSVP and resource rules, algorithmic matching, and four metrics to monitor.

5 Day TNAA Playbook: Advanced Access Scheduling for Clinics

5 Day TNAA Playbook: Advanced Access Scheduling for Clinics

Evidence-based playbook for primary-care clinic leaders to implement advanced access scheduling. Cut TNAA, lower no-shows, and use the 90-day checklist.

3 Essentials to Prevent Double Bookings in Australian Healthcare APIs

3 Essentials to Prevent Double Bookings in Australian Healthcare APIs

Developer guide for Australian healthcare booking APIs: use FHIR/HL7, slot holds, idempotency, and reconciliation to prevent double bookings.

5 steps to align Australian healthcare consent with OAIC rules

5 steps to align Australian healthcare consent with OAIC rules

Practical Australian guide linking OAIC tests and My Health Record rules to concrete IT, audit trail and governance steps you can use.

Clinics: Governance first to improve care coordination in 12 months

Clinics: Governance first to improve care coordination in 12 months

A governance-first playbook for clinics to improve care coordination in 12 months. Define roles, shared care plans, KPIs, and add AI matching to close...

Stop Breaches: 6 clinic steps to meet the Australian Privacy Principles

Stop Breaches: 6 clinic steps to meet the Australian Privacy Principles

All 13 Australian Privacy Principles apply to health data. This clinic-focused guide maps APPs to intake, records and cloud vendors and gives six...

Australian clinics: 12 steps to secure patient records and meet APP 11

Australian clinics: 12 steps to secure patient records and meet APP 11

Australia aligned checklist linking APP 11, the OAIC and My Health Record to 12 steps clinics and patients can take today to secure records.

Procurement Ready: Australian Healthcare Data Governance in 5 Pillars

Procurement Ready: Australian Healthcare Data Governance in 5 Pillars

Turn Australian healthcare data governance into action: five pillars, the Five Safes, legal checks and a procurement ready vendor checklist.

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Running a clinic? Read the patient growth guide or explore for clinics.