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Meddle Blog

Practical guides on care matching, referrals, compliance, and clinic growth for Australian allied health teams and patients — written by the Meddle team.

7 Year Baseline for Clinics: Data Retention in Australia, Checklist

7 Year Baseline for Clinics: Data Retention in Australia, Checklist

Clinic guide to data retention in Australia: seven year baseline, minors kept to 25, when records must be kept indefinitely, with a practical checklist...

Practice Managers: 5 Governance First KPI Pillars for Your Dashboard

Practice Managers: 5 Governance First KPI Pillars for Your Dashboard

Governance first checklist for practice managers: five dashboard KPI pillars, ready formulas, assigned owners, and a 30 day Meddle pilot.

Fix Templates First: Load Balancing Appointments That Actually Work

Fix Templates First: Load Balancing Appointments That Actually Work

Fix templates and segment visit types to balance appointments. Run a four week pilot and track key utilisation and wait time KPIs.

7 Steps Australian Clinics Use to Keep Shared Care Plans Current

7 Steps Australian Clinics Use to Keep Shared Care Plans Current

Practical Australia-focused guide with seven steps to build and maintain shared care plans, plus GPMP/TCA billing tips and digital-integration checks to...

Keep every RFS in Australia: NDIS referral management with templates

Keep every RFS in Australia: NDIS referral management with templates

Australian NDIS referral management: meet the four business day RFS deadline, send complete referrals with ready templates and speed readiness using...

Master patient index (MPI): meaning, matching, and Meddle

Master patient index (MPI): meaning, matching, and Meddle

Master patient index meaning explained: how an MPI links patient identities across systems, and how that differs from patient matching on Meddle.

What is the third next available appointment and why it matters

What is the third next available appointment and why it matters

Discover the importance of the third next available appointment for improving patient access and understanding appointment delays in healthcare.

AI patient matching: how it works for patients and clinics

AI patient matching: how it works for patients and clinics

Discover how AI patient matching connects individuals with the right healthcare practitioners, streamlining appointments and reducing admin tasks.

Single sign on healthcare: what it delivers and how to roll it out

Single sign on healthcare: what it delivers and how to roll it out

Discover how single sign on in healthcare enhances security and efficiency, allowing clinicians to streamline access to multiple systems with one login.

Booking page design that gets patients seen, not just clicked

Booking page design that gets patients seen, not just clicked

Discover how effective booking page design improves patient access, ensures compliance, and boosts conversion rates for your practice.

HL7 vs FHIR: which standard should power your integration?

HL7 vs FHIR: which standard should power your integration?

Choosing between HL7 and FHIR? Discover which standard best fits your healthcare integration needs for optimal performance and compliance.

Digital queue management healthcare guide for clinics

Digital queue management healthcare guide for clinics

Transform patient experiences with digital queue management in healthcare. Cut wait times, boost satisfaction, and improve efficiency in clinics.

Looking for help with a specific presentation? Browse help topics

Running a clinic? Read the patient growth guide or explore for clinics.